EU Consumer, Product and GDPR Information

Main characteristics of the product

This set contains 78 borderless vintage tarot cards based on the classic Rider‑Waite system. The cards are printed on premium eco‑friendly linen cardstock with a protective laminated finish for durability. Each deck comes with a printed guidebook. Optional accessories may include a cloth bag or box. The deck is suitable for beginners as well as experienced readers.

Price and tax information

The price displayed is the final price and includes all applicable taxes (including VAT for EU customers). Shipping costs are calculated at checkout.

Your rights as an EU consumer

• Right of withdrawal: You may cancel your order without giving any reason within 14 calendar days from the day you receive the goods.
• Returns and refunds: To exercise your withdrawal right, please complete the model withdrawal form below or email us at support@darkforesttarotcards.com. We will refund the product price and the standard outbound shipping cost within 14 days of receiving the returned items. Return shipping costs are borne by you unless the product is defective.
• Two‑year legal guarantee: All products are covered by the EU two‑year legal guarantee of conformity. In case of defects or non‑conformity, you are entitled to a free repair, replacement or refund.
• Dispute resolution: You can also submit complaints via the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr/.

Data protection & GDPR

We process your personal data in compliance with the General Data Protection Regulation (GDPR). We collect and store data such as your name, email address, shipping and billing address, phone number, payment information, IP address and purchase history in order to process your orders, communicate with you, deliver products, improve our services and fulfil our legal obligations. We may also use your contact details for marketing, but only if you have given consent.

Legal bases: We rely on the performance of a contract, compliance with legal obligations, our legitimate interests and your consent as legal bases for processing.

Data sharing: We share data with third parties only as necessary, including payment processors, shipping carriers, marketing and analytics providers, and our e‑commerce platform provider (Shopify). Some of these partners may be outside the EU; we ensure they provide adequate data protection.

Retention: We keep order information for at least 7 years to comply with accounting and tax laws. Marketing data is retained until you withdraw your consent. Other personal data is kept only as long as necessary for the purposes described.

Cookies and tracking: We use cookies and similar technologies to provide our services and improve your experience. You can manage your cookie preferences via our cookie banner or your browser settings.

Your rights: Under the GDPR you have the right to access, rectify and delete your personal data; to restrict or object to our processing; to withdraw consent; and to data portability. To exercise these rights, please contact us at support@darkforesttarotcards.com. You also have the right to lodge a complaint with your local data protection authority.

Age and safety warning

This tarot deck is intended for users aged 14 and above. It is not a toy. Keep out of reach of children.

Model withdrawal form

If you wish to cancel your purchase, you can use the following form:

Model withdrawal form (EU)

To: Dark Forest Ltd  
Address: Chataidzha St 5, 1st floor, Varna 9000, Bulgaria  
Email: support@darkforesttarotcards.com  

I/We [name of customer] hereby give notice that I/we withdraw from my/our contract of sale of the following item(s):

— Order number: ________  
— Ordered on: __ / __ / ____  
— Received on: __ / __ / ____  
— Name of customer: ____________________________________  
— Address of customer: __________________________________  
— Date: __ / __ / ____  

Signature (only if this form is submitted on paper):
  

Packaging and product labelling

Our packaging includes the name and address of our EU economic operator and safety warnings as required by EU law. This ensures compliance with Regulation (EU) 2019/1020 and the General Product Safety Regulation.

Company details

Seller / EU Economic Operator: Dark Forest Ltd
UIK (Company Number): 207107494
Registered address: Chataidzha St 5, 1st floor, Varna 9000, Bulgaria
VAT number: BG207107494
Email: support@darkforesttarotcards.com