International Customs & Import Duties

For shipments to countries outside the USA, EU, UK, and Canada, any applicable import duties, customs fees, or local taxes are the responsibility of the recipient. These charges are determined by your country's customs office and are not included in our product prices or shipping costs.

We are not responsible for delays caused by customs processing. If you have questions about potential import charges, please contact your local customs office before placing your order.

Shipping & Returns Policy

Last updated: April 2, 2026

Warehouse & Order Processing

We ship from warehouses in the USA (Florida and Pennsylvania) and Europe (Bulgaria) to get your order to you as fast as possible.

Orders are processed Monday through Friday from 9:00 AM to 5:00 PM (business days). Orders placed after business hours, on weekends, or on public holidays are processed on the next business day.

Packaging and handling typically takes 1–2 business days. You will receive an email with your tracking number within 1–2 days after your order has shipped.
If you do not receive your shipping confirmation, you can always track your order status and view tracking directly in your customer account using the same email you used at checkout:
Check your order status here.

For international deliveries, you can also track your shipment using your tracking number on your local postal carrier website.

Shipping Methods & Delivery Times

  • Fast, Reliable Shipping.
    We ship from our warehouses in the USA (Florida & Pennsylvania) and Europe (Bulgaria) to get your order to you faster.

    💰 All taxes are included in the price. No hidden fees.

    Estimated Delivery Times:
    • 🇺🇸 USA:
      1-2 business days (Processing) + 2-5 business days (Delivery)
    • 🇬🇧 United Kingdom:
      1-2 business days (Processing) + 3-5 business days (Delivery)
    • 🇪🇺 Europe:
      1-2 business days (Processing) + 3-5 business days (Delivery)
    • 🇨🇦 Canada:
      1-2 business days (Processing) + 5-7 business days (Delivery)
  • Delivery is available for all parcel weights.
    For the most accurate status, use your tracking number on your local postal service website after export.

Shipping Costs & Taxes

  • Shipping rates are calculated at checkout based on your address and package weight.
  • For orders to the USA, Canada, United Kingdom and EU all taxes are included in your purchase price.

Order Tracking

As soon as your order ships, you will receive a shipping confirmation email with your tracking number. If you do not see the email, you can view all your orders and statuses in your customer account using the same email as at checkout: Order Account Login.

Address Changes

If your order has not yet shipped, we can change your shipping address. Please email us at support@darkforesttarotcards.com as soon as possible.
Note: We ship quickly on business days — please contact us immediately for address updates!

If your order has already shipped, please contact the carrier directly to attempt a reroute. If the carrier is unable to deliver and your package is returned to us, we will notify you. We can reship after receiving your returned package, but additional postage may apply if the error was not on our part.

Returns & Refunds

We want you to love your Dark Forest Tarot Cards purchase. If you are not completely satisfied, we offer a 14-day return policy.

  • You have 14 days from the date of delivery to initiate a return.
  • Items must be unused and in their original condition and packaging.
  • To start a return, email us at support@darkforesttarotcards.com with your order number and reason for return.
  • Once we receive and inspect the returned item, we will process your refund within 5–7 business days.
  • Refunds are issued to the original payment method.
  • Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

Returned Shipments

If your package is returned to us, it could be due to:

  • The parcel waited at your local post office for pickup, but was not collected in time.
  • An incorrect or incomplete address was provided.
  • An error or misrouting by the carrier.
In the first two scenarios, it is your responsibility as the customer to monitor tracking and ensure accurate address entry.
Always monitor your email for tracking notifications to stay updated on your parcel status.

If you want your order resent after it is returned to us, you will be responsible for any repeat shipping charges. You may also request a refund for the product(s), minus the original shipping cost and a 15% restocking fee.

If a return was due to a carrier error (e.g., UPS or USPS), contact us at support@darkforesttarotcards.com and we will assist with a resolution.

Delivery Attempts & Notifications

We work with reliable carriers to ensure your order arrives safely and quickly. If no one is available to receive your package, the carrier may leave a notification and either attempt redelivery or hold the package at a local facility for pickup.

International Tracking Resources

For international shipments, you can track your order via the tracking link we provide, or use your local postal carrier tracking page with the same number for best results.

Delays & Important Notes

Delivery times may be affected by factors such as public holidays, peak seasons, or extreme weather. Customs inspections for international orders can cause further delays. We always strive to inform you promptly of any known delays.

Contact Us

If you have questions about your order, shipping, or returns, please email support@darkforesttarotcards.com. We respond promptly during business hours.

Policy Acceptance

By placing an order with Dark Forest Tarot Cards, you acknowledge and accept this Shipping & Returns Policy.